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Drupal Support

This is the most neglected area of web development. It applies to both users managing the website and to anonymous users or casual visitors to the website. Because web developers are often physically distant or inaccessible to their users, the users are too often frustrated and give up without ever resolving their issues. 

Training

 

Training is the single best investment a company can make. An hour of proper training can prevent days and weeks of struggling to find an answer or just plain doing things the hard way. Where a classroom situation is unrealistic, online webinars are simple to organize, cheap and easy to pull off. 

 

Development Basics

If I were to setup a Drupal Development effort at a client company, I would recommend the following basic steps. Note these steps are not very in depth or technical, since those making the decisions behind them typically are not experts in development. 

Testing in Drupal

Recruit EVERYONE. There’s no such thing as too much testing. It’s to your advantage to engage everyone in the company. Ask for their help. Explain the definition of a bug (unexpected behavior) and give them your direct line to contact you immediately if they find something. Encourage company personnel to setup the company websites as their default home pages. 

Why Drupal

 

After eight years of writing proprietary CMS software, we decided to convert over to the more conventional system now available. Such options were not as attractive when we started in business so many years ago. We explored for two years before eventually settling on Drupal. Here’s why.

Mail Services

Spam Exposure

Rule number 1: never post your email address online. Anti-spam strategies, such as removing the link, rendering the address as a graphic or enclosing it into a PDF file, are all subject to fail. The best strategy is just to never expose it. 

Contact Forms

Contact forms are most useful in giving contact access to email without exposing the address. However, be aware that spam bots are adept at filling out forms and spamming you anyway, so you’ll need to take measures to prevent automatic submissions, such as a Captcha challenge. 

First and Foremost: Keep a Record

 

Where there is more than one person involved in your website project, you need to document project requirements, procedures, goals and important notes. Anything not written down can potentially be lost. Lost information has a good chance of harming your company or your project. By contrast, retaining useful information can be a valuable company asset. 

 

Mail Services

 

Spam Exposure

Rule number 1: never post your email address online. Anti-spam strategies, such as removing the link, rendering the address as a graphic or enclosing it into a PDF file, are all subject to fail. The best strategy is just to never expose it. 

Domain Management

This is the most essential part of any website and needs to be carefully monitored and managed on at least an annual basis. In many respects your domain record is the deed to your building lot, the property on which you build your Internet house. You should review it for proper ownership, contacts and appropriate DNS configuration. 

Hosting

It can take a good deal of time to locate a host provider with the level of reliability, support, security, stability and forward vision. I much prefer a Linux or Unix system server, which helps with reliability and security. It is also the native platform of the Internet. 

Your IP Address

Your address is:

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